bengalwin's Terms and Conditions

In these terms, "Site" refers to both the bengalwin website and mobile application. "Service" means online betting, casino games, promotions, and related activities provided through the site. "Account" refers to a registered user's personal profile.

bengalwin reserves the right to modify these terms at any time. Continued use of the site after any changes means you have accepted the updated terms. It is therefore recommended that you revisit this page regularly.

To open an account at bengalwin, you must meet the following requirements:

• You must be at least 21 years old.
• You must provide accurate and truthful information at the time of registration.
• Each person may open only one account.
• Account credentials may not be shared with any third party.
• Use of automated software or bots to create accounts is prohibited.

If any information is found to be false or incomplete, bengalwin reserves the right to suspend or cancel the relevant account and may withhold funds held in that account.

You are solely responsible for keeping your account username and password secure. bengalwin will not be held liable if an unauthorised person accesses your account.

• Sharing your account login credentials with any third party is strictly prohibited.
• If you believe your account security has been compromised, contact support immediately.
• It is recommended to log out after each session, especially when using a shared device.

bengalwin may request documents for identity verification when necessary. Withdrawal may be restricted until verification is complete.

bengalwin currently accepts bKash, Nagad, and Rocket for financial transactions. All transactions are processed in Bangladeshi Taka (৳).

bengalwin reserves the right to temporarily hold and investigate suspicious transactions. Deposited funds may only be used for the purpose of enjoying the services.

bengalwin offers various types of bonuses and promotions. Each promotion has its own terms, which apply in addition to these general terms.

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to ৳5,000. For example: a deposit of ৳1,000 adds a ৳1,000 bonus, bringing the balance to ৳2,000; the wagering requirement on this bonus is the bonus amount × 10 = ৳10,000. Bonus funds cannot be withdrawn directly — winnings from the bonus become withdrawable only after the specified wagering requirement has been met.

5.2 Weekly and Other Promotions

• bengalwin Weekly Reload Festival: 30% of eligible deposits, up to ৳5,000; wagering 15x; once per week.
• bengalwin Slots Fun Bonus: 50% of deposits on slot games, up to ৳8,000; wagering 20x; once per day.
• Cricket Win Blessing: 25% of deposits on cricket events, up to ৳6,000; wagering 12x.
• Birthday Special Reward: up to ৳2,000; wagering 10x; credited automatically in the birthday month registered on the account.
• Refer a Friend Bonus: up to ৳3,000; wagering 8x; awarded after the referred friend makes their first deposit.

bengalwin's VIP program has five tiers — Bronze, Silver, Gold, Platinum, and Diamond. Cashback is provided at each tier based on weekly net losses.

Example: if a Gold member's net loss for the week is ৳20,000, cashback = ৳20,000 × 0.6% = ৳120. VIP tier advancement is determined by regular participation and total bet amount.

The following activities are strictly prohibited, and violation may result in account suspension or permanent termination:

• Operating multiple accounts on behalf of the same person or household.
• Exploiting loopholes in bonus terms to gain artificial profits.
• Using another person's identity or payment details.
• Attempting to alter the site's software or game outcomes.
• Using the site for money laundering or illegal financial transactions.
• Engaging in inappropriate or harassing behaviour towards other users.

The same rules apply to assisting or colluding in any prohibited activity.

bengalwin believes that online gaming should be a form of entertainment, not a cause of financial difficulty. We therefore strictly follow our responsible gaming policy. Users can set their own deposit and betting limits and may take a temporary break from their account if needed.

• Opening an account for anyone under 21 years of age is strictly prohibited.
• If you are going through mental or financial difficulties, please refrain from using the service.
• If you or someone you know has been harmed by gambling, please contact support.

Our support team is available 24/7 in both Bengali and English — you can reach us via live chat or email.

All content on the bengalwin platform — logos, graphics, text, software, and game interfaces — is the property of bengalwin or its licensors. This content may not be reproduced, distributed, or used for commercial purposes without prior written permission.

Any attempt by a user to reverse engineer, decompile, or clone any part of the site is strictly prohibited.

How your personal information is collected, used, and protected is described in detail in our Privacy Policy. By using the site, you are also considered to have consented to that policy.

bengalwin uses SSL encryption technology to keep all financial and personal data secure. Personal information is not sold to third parties.

bengalwin is not liable for any potential losses resulting from technical errors, internet connection disruptions, or issues with third-party services. Game outcomes are determined by independent RNG (Random Number Generator) software and cannot be controlled externally.

If a bet or game must be cancelled due to an unexpected technical error, the relevant stake amount will be refunded; however, no hypothetical winnings will be paid.

For any complaints or disputes, please first contact bengalwin's live chat or email support. The support team is available 24 hours a day, 7 days a week in both Bengali and English.

bengalwin generally aims to respond to received complaints as quickly as possible. Complex matters may require a detailed investigation. For more general questions, please visit our FAQ section, where answers to many common questions can be found.

bengalwin reserves the right to modify, suspend, or shut down any part of the site at any time. Temporary service interruptions may occur due to maintenance and may not always be announced in advance.

If a user wishes to close their account, they must submit a request to support. All eligible balances should be withdrawn before the account is closed.

The applicable law and jurisdiction for the interpretation and enforcement of these terms will be determined by the laws of the country in which bengalwin's office is located. Any disputes will be resolved through negotiation where possible.

If any part of these terms is found to be invalid or unenforceable under applicable law, all remaining terms will continue in full force and effect.